Thank you for shopping at http://deendecors.com. If you're not entirely satisfied with your purchase, we’re here to assist.
Returns
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Personalized products are non-returnable and non-refundable.
- You have 5 calendar days to return an item from the date of receipt.
- To be eligible for a return, the item must be unused, in the same condition as when received, and in its original packaging.
- The return process requires a video demonstration showing the issue or condition of the product before the return can be initiated. Please share the video with us at info@deendecors.com.
- The product must be accompanied by a receipt or proof of purchase.
Refunds
- Upon receiving the return request along with the required video, we will inspect the item and notify you of the status.
- If your return is approved, we will initiate a refund to your credit card or original method of payment.
- The refund processing time may vary depending on your card issuer’s policies.
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Refunds will only be initiated after receiving and verifying the shared video.
Shipping Costs
- You will be responsible for covering the shipping costs for returning your item. Shipping costs are non-refundable.
- If a refund is processed, the cost of return shipping will be deducted from the refund amount.
Non-Refundable/Non-Returnable Products/Services:
Certain products/services are non-returnable and non-refundable, including but not limited to:
- Personalized items
- Digital or downloadable goods
- Items marked as final sale
These products and services cannot be claimed under our refund/return policy.
Contact Us
If you have any questions about returning your item, please contact us at:
